Page 7 - Annual Report 2021-2022
P. 7
OUR VALUES
EMPLOYEES CUSTOMER
SAFETY
Ensuring the health and safety of employees
and customers, going above and beyond legal requirements to provide a safe environment for all
The trust values all employees. Through investment we will maximise their potential, helping
them to achieve their career aspirations and deliver high quality customer service that exceeds expectations
SERVICE
We are passionate about delivering the highest level of customer service
INCLUSIVE EXPERTISE EQUALITY
Continuing to adopt
an inclusive approach, recognising and respecting the needs of all within our communities
DEVELOPMENT
A continuous cycle of improving and introducing new products, services or processes
The trust will continuously build and enhance the knowledge and expertise of its workforce and strategic partners to deliver high quality services that respond to our customers’ needs
Maintaining in depth policies and procedures to ensure equality in the workplace and for customers alike
INNOVATION ASPIRATION
Understanding the need to be innovative across all areas of the business to reach and deliver new benchmarks in service delivery
The trust has a culture
of being aspirational and
will strive to challenge its status and align itself with continuous improvement and examples of best practice
liveArgyll.co.uk
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