Update from our General Manager

liveArgyll is pleased to note that the Scottish Government recently published a four phase route map for easing of Lockdown restrictions. As you will be aware the charity closed the doors to all its premises in line with government guidelines in March.

Speaking after the First Minister’s announcement, Kevin Anderson, General Manager said: “Over the past number of weeks, our senior management team have been working hard and liaising with a range of our partners to ensure that we are best placed to be able to welcome our many customers back to a safe environment when the government restrictions are relaxed or removed.”

Referring to the route map, the charity boss continued: “The vast majority of services operated by liveArgyll would appear to fall into phase three. To ensure everyone has confidence in returning to our facilities we’re preparing a comprehensive employee training programme so that when the time is right, we can re-open and create a safe and physically distanced environment for all. This includes enhanced cleaning and hygiene regimes and checks that go well beyond the minimum requirements set out by our industry bodies.”

“Upon re-opening our facilities and programmes may operate very differently from before. For customer and staff safety it is envisaged that there will be additional rules or protocols in place to ensure compliance with relevant physical distancing and industry guidance.   To support our activity programme we’re also looking at how we can maximise the use of outdoor facilities to still allow sport, fitness and health and well – being activity to take place in a safe and physically distanced manner.”

Leisure Memberships

All leisure memberships remain frozen at this time and you don’t need to do anything. We’re currently working on a revised booking system and careful timetabling to maximise the use of facilities and programmes across the week while physical distancing and enhanced cleaning regimes are in place. We would like to thank all of those members who have continued with their subscriptions throughout the pandemic. Speaking about the customer reaction during the recent shut-down period Mr Anderson said: “Everyone at liveArgyll is extremely grateful for all the very positive communications of support received”.

Your feedback

Thank you very much to those of you who took the time to complete our leisure survey. We’ve had over 550 responses which we very much appreciate and this has provided us with some incredibly important information to help us plan our re-opening. The survey is still open for those still wishing to take part: https://www.surveymonkey.co.uk/r/RYCM2DB

Keeping Active

We continue to provide suggested fitness workouts and health and well-being advice through our social media pages. Although nothing can replace visiting our facilities in person, having fun with friends and being supported by our highly experienced and qualified staff, we are also exploring the options to provide members with home workouts that will supplement your visits. We will share further information with you as soon as we can.

Online library service

If you are not already a library member you can do this online by visiting https://argyll-bute.spydus.co.uk/cgi-bin/spydus.exe/MSGTRN/WPAC/JOIN.  This will allow you to access our fantastic BorrowBox service. Please refer to our BorrowBox section on the website for full instructions.

liveArgyll is a charity that reinvests all its resources into our facilities and programmes across Argyll and Bute. Your continued support to help us get back to our new normal is very much appreciated.

 

 

Kevin Anderson

General Manager, liveArgyll

 

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